Fiesta Americana Condesa Cancun Hotel | Cancun ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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Key details

About the Hotel

Boulevard Kukulcan Km 16.5 Zona Hotelera, Cancun, Mexico, 77500

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Premium Room

Max:

2 persons

390 sq. feet

Bed options:

2 Double beds

Shower

Coffee machine

room details

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Premium Oceanfront Double Room

Max:

3 persons

390 sq. feet

Bed options:

2 Double beds

Sea view

Shower

Coffee machine

room details

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Premium Room

Max:

2 persons

390 sq. feet

Bed options:

2 Double beds

Garden view

Shower

Private pool

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Price and Room Availability

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Getting around

Comprehensive guide to transport options for seamless travel

City Center

Cancun 7.1 mi

Airports

Cancun (CUN) 11.2 mi

Isla Mujeres (ISJ) 20.3 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Wi-Fi

Parking

Valet parking

24-hour services

24-hour reception

24-hour security

Babysitting

Babysitting/Child services

General

No smoking on site
Wi-Fi
Free parking
Safe deposit box
24-hour reception
VIP check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Baggage storage
Locker room
Elevator
ATM/Cash machine
Coffee shop
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access

Sports & Fitness

Fitness center
Diving
Snorkeling
Golf course
Pool tables
Yoga class
Fishing

Services

Valet parking
Room service
Housekeeping
Car rental
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink

Dining

In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Dinner
Special diet menus

Business

Meeting/ Banquet facilities

Children

Cribs
Babysitting/Child services
Children's buffet
Board games
Children's pool
Children's play area
Kids club

Facilities for people with disabilities

Toilet for disabled

Spa & Leisure

Infinity pool
Heated swimming pool
Beach access
Beach umbrellas
Sun loungers
Karaoke
Live entertainment
Leisure/ TV room
Spa & wellness center
Sauna
Steam room
Jacuzzi
Pedicure
Manicure
Body scrub
Facial
Treatment room
Body wraps
Back massage
Full body massage
Foot massage
Shallow end

Room features

Air conditioning
Mini-bar
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Bathtub
Free toiletries
Bathroom telephone

Media

Flat-screen TV
Direct dial telephone
AM/FM alarm clock

Location

Boulevard Kukulcan Km 16.5 Zona Hotelera, Cancun, Mexico, 77500

Map view

street view

Boulevard Kukulcan Km 16.5 Zona Hotelera, Cancun, Mexico, 77500

City landmarks

Museums

Mayan Museum of Cancun

3300 ft

Beach

Playa Delfines

1.5 mi

Blvd Kukulcan Km 17 Zona Hotelera

El Rey Archaeological Zone

1.5 mi

Blvd Kukulcán Km 16.5

San Miguelito

3600 ft

CancunMexico

Avenida Kukulkan

1.6 mi

Events

Oasis Arena

2300 ft

BLVD Kukulkan KM 6.5

Extreme Games Cancun

2300 ft

Museums

MUSA Underwater Museum

2800 ft

Backstage Theatre

1.3 mi

Museums

Parque Maya Cancun

3100 ft

Blvd. Kukulcan

Dolphinaris Cancun

4600 ft

Cancun Golf Club at Pok Ta Pok

3700 ft

Beach

Playa - Beach

4500 ft

Beach

Playa Ballenas

4800 ft

Mall

Luxury Avenue

1.5 mi

Museums

Museo Subacuatico de Arte

1.6 mi

San Miguelito Archeological Site

4200 ft

Night club

H Roof

4300 ft

Beach

Playa Marlin

1.7 mi

EL REY ruins

1.5 mi

Blvd. Kukulcan km 12.5

Museo Sensorial del Tequila

1.6 mi

Aquarium

Interactive Aquarium

2.0 mi

Blvd. Kukulcan

Iberostar Cancun Golf Course

1.3 mi

Blvd. Kukulcan

Golf with a view

1.3 mi

Golf Course

Golf Club

1.3 mi

Mirador playa delfines

1.4 mi

Cancun sign

1.4 mi

Luxury Avenue Shopping Mall

1.4 mi

View Point

1.5 mi

Nearby

Aquaworld

1400 ft

Restaurants

Rosato Restaurant

200 ft

Boulevard Kukulkan Km. 16. 5 Zona Hotelera

Restaurante Careyes

2400 ft

Boulevard Kukulkan

Restaurante Benazuza

2100 ft

Km 16.5 Blvd Kukulcan

Tempo by Martin Berasategui

2400 ft

Paradisus Cancun Resort Blvd Kukulcan Km 16.5

Enso

2400 ft

Restaurant

Black Hole

2200 ft

Avenida Kukulkan Km. 19.5 The Pyramid at Grand Oasis

Bana

2400 ft

Boulevard Kukulkan Km 16.5 Paradisus Cancún

Blue Agave at Paradisus Cancun

2400 ft

Blvd. Kukulkan 16. 5

Vento

2400 ft

Boulevard Kukulcan 16. 5 Paradisus Resort

Reviews and Ratings

Reviews from guests about their experience.

60%

loved their spa retreat and can’t wait to return.

6.0/10

Guest rating

Rooms

7.2

Location

8.8

Service

7.6

Dining

8.4

Tony

United States of America, February 2025

7.0/10

My stay at Fiesta Americana Condesa Cancun was mostly great! The updated rooms and beautiful restaurants made a lasting impression, and the food was delicious with a nice variety. However, I experienced some issues with service and cleanliness that could be improved. Overall, I had a nice time and would definitely consider returning.

Rooms

8.0

The updated rooms were fantastic, with polished and shiny features that added to the experience, although the coffee maker was not working as expected.

Service

7.0

The staff were mostly friendly and attentive, especially the crew in Kalmia who surprised me with thoughtful treats. However, I did notice some areas for improvement in service consistency.

Location

9.0

The resort is beautifully situated right on the beach, making it easy to relax and enjoy the scenery. Plus, getting to local attractions and markets was convenient.

Dining

8.0

Dining options were enjoyable with good quality food. I especially loved the fish tacos at La Cevicheria, a must-try! But some themed restaurants had limited choices.

Facilities

7.0

The facilities were well-maintained and spacious, and I appreciated the entertainment options available, though there was a strong garbage smell in some areas near the pool.

Samuel

United States of America, February 2025

6.4/10

I had a fantastic experience at Fiesta Americana Condesa Cancun. The beach was absolutely beautiful and the service was great. However, I did notice a few areas that could use some improvement, especially in terms of the upkeep of the rooms.

Rooms

8.0

My room had an amazing lagoon view but felt like it needed some maintenance. There was a coffee maker that didn't work, which was disappointing.

Service

10.0

The staff were incredibly friendly and went out of their way to assist. I particularly appreciated the attentive service at the pool and restaurants.

Location

10.0

The hotel is situated right on the beach, which was perfect for enjoying the sun. Plus, being close to the colorful 'Cancun' statue was a nice touch.

Dining

9.0

The food options were varied and delicious, with standout meals from El Mexicano and Rosatos. I especially enjoyed the Italian dishes, but I sensed the quality fluctuated at times.

Facilities

9.0

Facilities like the pool were fantastic and well-maintained. Although I felt some areas, like the lobby, could be improved for safety.

Jeremy

United States of America, December 2024

5.0/10

My stay at Fiesta Americana Condesa Cancun was fantastic. The resort was immaculate, with friendly staff and a wide variety of food options. The pool was beautiful, and I enjoyed the nightly entertainment. However, I did notice that while the AC worked, there was a slight musty smell that could be off-putting. Overall, it was a great experience that I can't wait to repeat.

Rooms

9.0

The newly remodeled rooms were cozy and well-kept, although the AC had a musty smell. I appreciate the attention to cleanliness.

Service

10.0

Service was really good, with staff like Fernanda and Isabella going above and beyond to enhance our experience. Their friendliness made me feel at home.

Location

10.0

The resort is positioned right on the beach, making it ideal for relaxation. The beachfront location provided stunning views.

Dining

8.0

There were numerous dining options available, with standout meals at the Italian restaurant and the steakhouse. Though I found the Mexican food could be improved.

Facilities

9.0

Facilities like the pool and activity areas were excellent. The daily activities kept things fun and engaging.

Robert

United States of America, October 2024

5.0/10

My stay at Fiesta Americana Condesa Cancun had its highs and lows. The food was absolutely amazing, especially during lunch, and the staff were mostly friendly and attentive. However, I faced some frustrating issues with my room setup and temperature control, which put a damper on my experience. Overall, it's a decent place but with some areas needing improvement.

Rooms

5.0

While my room was clean, it was damp and not set up correctly for three people, which was disappointing given the high price. Some maintenance issues like broken lighting added to my frustration.

Service

6.0

Most of the staff I interacted with were great and genuinely friendly. However, the front desk service felt lacking at times, particularly in addressing my room requests.

Location

8.0

The hotel is conveniently located right on the beach, making it easy to jump from the pool to the ocean. However, this also means it's a bit crowded during peak hours.

Dining

9.0

Dining was one of the best parts! I absolutely loved the lunch options and the outdoor tacos were a treat. Breakfast was great too, but I wish I could have tried more of the dinner options without long waits.

Facilities

7.0

Facilities like room service and the bar were decent, but the pool area felt a bit cramped and we had issues with chair availability. And honestly, some areas seemed under-staffed.

Nancy

United States of America, October 2024

7.2/10

I recently stayed at Fiesta Americana Condesa Cancun and there were both highlights and low points during my visit. The service was generally very friendly, and I loved the food options available throughout the resort. however, my experience with the wedding coordination was disappointing and frustrating. The facility is beautiful with a lovely beach area, but the noise levels in the rooms were quite disruptive.

Rooms

6.0

While my room was spacious and had a decent view, it was dark and filled with humidity. I often had issues keeping it cool, and it was loud at night due to noise from other guests.

Service

5.0

Most of the staff were kind and attentive. especially in the dining areas. However, my experience with the wedding coordinator was troubling as communication was poor and I faced many inconsistencies regarding arrangements. This was a major letdown during what should have been a joyous occasion.

Location

7.0

The resort is located beautifully by the beach and close to the vibrant Cancun area, offering a great atmosphere. although construction did obstruct some views from the main pool area.

Dining

8.0

I enjoyed the food variety at the resort, with plenty of delicious options available at different restaurants, but I felt some items should have been included. having to pay extra for certain dishes was disappointing during an all-inclusive stay.

Facilities

7.0

The resort offers a great range of amenities, including pools and dining. although there were some issues with availability of towels and difficulties in arranging table settings for a larger group.